lowell.com

1.3
1.3 Based on 424 reviews

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Average Rating

1.3

/
5

424 Reviews

5 Star
5%
4 Star
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3 Star
1%
2 Star
0%
1 Star
93%

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pete hennessey
Would not rate one star if I could horrible company with scare mongering tactics for years I've been

Would not rate one star if I could horrible company with scare mongering tactics for years I've been getting threatning letters emails on a 26 year old statuary barred debt threatning court action which is no longer possible due to the statue of libertations act yet they keep on trying the same intimidating ploy to try and get money which they will never get contact them not in a month of Sundays would I ever some people are scared of this company me I just ignore them they will try anything and if it carrys on I will be contacting the appropriate authoritys and report the vile bunch of bullys.

1
Date of experience: Feb 24, 2026
pete hennessey
Would not rate one star if I could…

Would not rate one star if I could horrible company with scare mongering tactics for years I've been getting threatning letters emails on a 26 year old statuary barred debt threatning court action which is no longer possible due to the statue of libertations act yet they keep on trying the same intimidating ploy to try and get money which they will never get contact them not in a month of Sundays would I ever some people are scared of this company me I just ignore them they will try anything and if it carrys on I will be contacting the appropriate authoritys and report the vile bunch of bullys.

1
Date of experience: Feb 24, 2026
Mr Barry French
They keep harassing me for a debt I…

They keep harassing me for a debt I don't owe. They have not sent any paperwork to prove I owe tge debt which I believe they have to do now by law. When they call it comes up as suspected spam. Plus they demand all my personal details before they talk to me. Sorry but I don't give my DOB over the phone or online. There are so many scams you don't know who to trust. All they do is keep making threats. I will be happy to go to court as they are breaking the law and I will sue for compensation.

1
Date of experience: Feb 20, 2026
Mariana
Used to be a 3 mobile costumer many…

Used to be a 3 mobile costumer many years ago. Recently I Started to receive letters from Lowell regarding a 3 mobile debt. (I didn’t have any debt) The name on the letter is very similar to mine and has my address, so I opened by mistake, Also There was no one with this name ever at this address. Fraudulent people!!

1
Date of experience: Feb 13, 2026
Wesley
Very easy to do payments with over the phone and very understanding 👌 👍 and very polite 😀 👍 👌 😊 😄 🙂

Very easy to do payments with over the phone and on the website, the staff are very helpful and mega polite 😀 👍 😄 😊 👏 👌 😀

5
Date of experience: Feb 05, 2026
Paula Riding
I first got a Vanquis card in 2017…

I first got a Vanquis card in 2017 Lowell are absolutely corrupt they make out they have had no payments from myself and my dad as he dad nearly 5 years this year. They sent me a letter saying I owed £300 I sent them proof of payments and now they have the audacity to say I owe the full balance of my credit card when I definitely do not. These people are liars they have bullied me when I am ill and going through hospital tests they make me sick to my stomach. I have had this since 2021 after my dad died as soon as I applied for a mortgage horrible Lowell rear their lying heads yet again and deliberately screw it up. I don’t want anything to do with this company I would give them no stars they absolutely disgust me the fact they have now sent two letters one for £300 and the other for £540 so the full balance when i don’t even owe it. I find it atrocious that I show proof with payments yet these bloody idiots excuse me of more I have literally had enough of these lying incompetent people and I am now taking legal action they know what I am going to do through and yet they still continue to to harass and bully me it is called disability discrimination. I have not putting up with it any longer.

1
Date of experience: Feb 04, 2026
Nathan
Total cowboys

I took lowells to court and in mediation it was agreed if I dropped it they would never contact me again and remove the fraudulent debts off my credit report.Yet a few months later all the harassment has started again.I am now actioning it back to court, this company are absolute cowboys.. happy to supply evidence of mediation and will update court outcome on here and youtube. I was expecting this to happen after years of lies and harassment so fully prepared for it.

1
Date of experience: Feb 02, 2026
David Arnold
This company took a charging order out…

This company took a charging order out on my property The debt was paid in monthly instalments totallyHowever I have received a letter from there parent company Overdales saying I owe the original debt Lowell’s never removed the charging order or sent me notice of completion of the debt However I have all bank statements to prove this has been payed Watch out for legal action against Lowell’s and Overdales for fraud I have now received a request for further info on the 17th February 2026 and have responded on the same day If you require further information I suggest you contact your pet solicitors with the case Number provided they have my email address home address etc as all communication must be in writing no phone calls will be acceptable A response from yourselves is required within 7 working days This company has contacted myself again saying they have handed this to there partner company Overdales and I am to deal with them Neither company will answer my questions to prove that this debt has been paid and is a complete scam as I have bank statements to prove this has been paid and isI have requested all the data held by this company under the freedom of information act but not convinced I will ever receive it as they both continue with this scam However the relavant authorities have been informed and this all points to FRUAD

1
Date of experience: Jan 29, 2026
Paul
An alleged debt close to 20 years old…

An alleged debt close to 20 years old which was confirmed in writing as not ours. They ignored the letters so phone call requesting them to back off as its not our debt and no knowledge as nothing on credit file etc and they claim it won't go away unless its paid. Have formally written to them requesting them to leave us alone as any alleged debt is stature barred and the despite the lack of any supporting documentation provided by them they continue to ignore this so now reported to the FSA for possible fraudulent practices.

1
Date of experience: Jan 26, 2026
apama pouratian
They are bully

They are bully. They aim to obtain monies by harassing, bulling and mental pressure. They keep telling people that they can legally do this but they are lying. Check the validity of their right on government websites. You can sue them privately via money claim on line. Do not let them to intimate you. They were trying to obtain monies form me for debts that were past its limitation and kept doing so for. I am beginning a private prosecution and will let a judge to hear it all.

1
Date of experience: Jan 21, 2026

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