I have 3 debts that were passed to Lowell over 3 years ago that are managed by StepChange on my behalf. Never missed a payment, Stepchange send it every month, without fail, and I have proof from my StepChange statement.Constantly getting letters for Notice of Sum in Arrears saying that I haven't paid anything for months. Phoned them and said it was an error and they will stop them, but they still keep arriving, another 1 today!! Maybe posting it public you might actually stop with your letters that are causing more stress!!! Or is that your intention, scaring people into paying more than they can afford?!
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