Have been harassing me via email, phone and letter. They have said because of an account I had years ago with Lloyds (I assume they mean Halifax account which I believe is owned by the Lloyds group) bank I owed them money, I did have the account and actually signed up a direct debit to pay them and paid one amount before I realised it's all a scam. I told them.that this account was taken out during a health issue I was having and I wouldn't have been able to properly sort my finances so to start this now is extra insensitive. But they didn't apologise and drop the whole thing.It may be that Halifax have wrongly passed on a nonexistent debt to Lowell so they could also be at fault but obviously the way organisations like Lowell operate (as you can clearly see from other reviews) is an absolute disgrace. I have heard of people getting CCJ's and bad credit because of this group. If they continue I'll be taking them to court, see what a judge thinks when I explain the case! I am currently speaking to a solicitor and will update my progress.Also not paying attention to the fixed 'oh we are so sorry and hear to help messages' they are replying to these reviews on Trust Pilot. Of course they are not.I wish I had paid attention to my gut feeling with how unprofessional they sounded on the phone, and so keen to get as much money as possible paid. They owe me £80 back which I did pay before cancelling the direct debit.
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