Honestly awful to deal with, they closed my accounts and wiped the balances but are still falsely reporting that I owe the full balance each month, I've gathered my evidence and will be reporting it to the ICO and Credit Reporting Agencies.Edit: Rebecca, Lowell wiped the debt (Therefore nothing to pay!!) and closed both accounts therefore the balance is at zero.Edit 14/12/2023 - Regardless. You are falsely reporting to the credit reporting agencys that I'm not paying a balance you wiped, your email also stated 'we will no longer be pursuing you for the accounts and the accounts shall not be passed on to any other company'Edit 19/12/2023So Lowell seems to think that my review isn't genuine, so I've provided Trustpilot with the proof that my accounts were closed and 'paid off'
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