I have been trying to get a reply to two Complaints - both for a person under 24/7 Care. The attatituse and obtuse nature of their tactics with this person is cruel, bullying & obscene. I made the CEO aware if all this - but things got worse. The issues relate to treating this person fairly & with appropriate care, but will not answer questions raised - in spite of promising replies in two dates this week - reneging in their own promises. Likewise a challenge in data being withheld - has no answer whatsoever.
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