The worse company ever and this has prompted a full investigation by the fca. I will make it my lives work to close them down and make them all redundant.So they purchased 4 deflated accounts 4 defaulted accounts that had been proven as fraudulent and so never should have been purchased. I proved this to them and the original lenders who stated I had to deal with lowell direct. So I did then on the 10/08 this year lowell removed the 4 defaults on my equifax report removed the 4 defaults on my trans Union report. So I questioned why they had not removed the defaults on my experian report and their reply was it takes 50 days. So I waited the 50 days which then went into a 8 week complaint. They then denied removing the defaults at all so I sent them screen shots to prove the removal and was promised a manager call back within 48hrs. 72 hrs later I end up calling them as no call back from this terrible excuse of a company. Anyway this time I speak to a manager called Richard who states he's going to have raise another complaint with an 8 week time scale on top of the other complaint all ready being escalated. Beware they delay and delay in the mean time I have been to fca and they have confirmed lowell should be removing the defaults as they have on the other 2 credit agencies.I am now going to watch dog and local media and I will shut them down.
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