I very recently contacted Lowell’s as they’d put a default on my credit file.This was placed on my file 2 years ago as a result of an unpaid mobile phone bill.After explaining the situation to their representative Christopher Tremenherre he agreed that it was harsh and that as it was for such a small amount and was having a negative impact that the right thing to do would be to remove it at the earliest opportunity.I found them extremely helpful and compassionate in this particular situation and can’t thank them enough.
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