I cancelled an Installation Sales agreement with Lowe's Ormond Beach, FL store by following all of the requirements of my contract. Lowe's was supposed to issue refund check within 10 days. Instead, they issued a partial refund, in the form of store credit cards and compounded their error by shipping those to the wrong address via FedEx. Now they are further delaying the refund as they try to sort out their internal errors. I should not be penalized by having to wait for my $8K+ refund because of Lowe's collective inefficiency and obvious lack of training on their own internal procedures. They are in violation of their contract: I have notified the Better Business Bureau and will post a similar negative review on other sites as appropriate.
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