I placed an order for a jumper at over £1k on 8th June.I waited until June 23rd, but when there was no update on my order and after 2 separate queries from me, they finally decided that the order was not being shipped and cancelled the order on July 1st. I have now, as I write this, waited 40 days and counting for my refund. I have sent 9 where is my refund update e-mails, each of which has been replied to with a nice, friendly, but no update reply. This is an order that was never dispatched, not a return. Please can I have my money back............ I will update this if I get my money back..... To anyone considering, please beware, the site has prides itself on its customer services but my experience has been shocking. As I said I will update this if there is a happy ending but currently I feel like I have lost over 1k of my hard-earned money.
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LOZURI: Accessible Luxury. Our unparalleled selection is not what you’ll find from local retailers. Our expertly curated online boutique features hundreds of rare finds from top designers. New items are added every week and we ship directly to customers with complimentary express shipping on all orders. Authenticity guaranteed on every order with savings up to 60% off designer prices.See more
