Had lifetime warranty on GCE Zen-O Lite portable oxygen concentrator. Called to have unit worked on. Informed by Andrea that the company did not want to send us one because all the units were bad. She connected us with Curtis in sales, telling us they could not honor the lifetime warranty. Curtis eventually said the company could provide a $1200 credit toward a new similar unit (Arya Mini). He quoted the new unit at over $4,000, leaving over $2800 out of pocket after the credit. We were not familiar with the new brand so we explained we needed to investigate the brand. We did an immediate search of the Arya Mini. To our shock we found the Arya Mini on sale from LPT for $1595. Not only would LPT not honor the warranty, they inflated the price they quoted us.
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LPT Medical is your home for all of your respiratory needs from Oxygen Concentrators and CPAP machines to oxygen supply tubing!
