Bought a bag in cream smooth leather. The bag had clearly been hanging around in their shop for a while. it had marks on the front, chipped glazing on the sides, marks to the suede on the inside and to top it all they left the security tag on it so I couldn't use it even if was ok.I sent an email over Easter and got a reply Easter Monday requesting more photos. I promptly sent the photos and haven't heard anything back from them for the week. not even an acknowledgement. Oh but I did get an email requesting that I fill out a review form which I am sure they wont be adding to their website. very disappointed as this is a bag which I already have in a different colour and thought a summer cream would be great. But it already looks used and I had only taken it out of the box. No I can not recommend you purchase from this company. the communication is poor. And the products are hit and miss. I await my refund so I can buy a bag else where. Update - got a refund but they deducted £11.44 and they have blocked me sending emails to them.
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Personalised leather bags and accessories
