Ordered the cream sling bag and was so disappointed when it arrived as could only fit my phone and abit of make up and keys in it. Also the quality was nothing like bags I have had from Sofia spritz or Ollie and nick which I would highly recommend rather than this company. Requested to return and had to chase for response. Eventually got their details and had to pay to send it back tracked. Then after chasing for refund I was told it had been sent back with a funny smell so they were waiting afew days to see if it went! I packed it back up immediately so there was no smell, apart from it didn't smell of leather which is another thing I noticed. Sent back on 29 august and finally got refund on 25 September and even then they didn't refund full amount so with having to pay to return it tracked and not being refunded in full I am down over ten pounds! Feels like a two bit company run by one person and their customer service is terrible. Wish I'd read the reviews before purchasing. I would recommend avoiding as there are so many more reputable companies with similar prices doing far more superior bags.
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Personalised leather bags and accessories
