Purchased the fleur Leather bag and on the first use it literally fell apart! The zip fell off and the strap broke, it seems like the stitches didn’t go through the leather. I emailed the company and explained and their response was it’s out of the 6 month warranty! These are occasional bags and are marketed as such and therefore many customers won’t use them all the time.How to lose a customer in 5 seconds!! I won’t buy again. If they’d looked at my account they would see I have approximately 10 of their bags so they can see I’m a genuine customer or at least I was.
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Personalised leather bags and accessories
