They arrived on time, assessed the lock, and stated it needed replacement. I asked for a simple fix to avoid a new key, which they quoted at £260. I agreed, but returned to find a new lock and a £700 bill. I could replace the door for that price! They claimed they communicated the total cost, but I never heard a price above £260. I feel completely scammed. The representative said, "I don't set the prices," but actually, they do. Please pay attention to these reviews! I wish I had checked beforehand.
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