Review Time
Unreasonable charges for everything they did, and the prices were inflated. They billed me for drilling the lock and added labor costs on top. £600 for simply leaving the keys inside the house is outrageous. I was initially quoted £75, but the final bill was £600 upon completion. If I had been there instead of my wife and kids, I would have confronted them directly.
Unreasonable fees for everything they did, and the pricing was excessive. They charged £600 for simply leaving the keys inside the house, which is outrageous. Initially quoted £75, but the final bill was £600 upon completion. If I had been there instead of my wife and kids, I would have confronted them.
They arrived on time, assessed the lock, and stated it needed replacement. I asked for a simple fix to avoid a new key, which they quoted at £260. I agreed, but returned to find a new lock and a £700 bill. I could replace the door for that price! They claimed they communicated the total cost, but I never heard a price above £260. I feel completely scammed. The representative said, "I don't set the prices," but actually, they do. Please pay attention to these reviews! I wish I had checked beforehand.
They arrived on time, assessed the lock, and stated it needed replacement. I asked for a simple fix to avoid a new key, which they quoted at £260. I agreed, but returned to find a new lock and a £700 bill. I could replace the door for that price! They claimed they communicated the total cost, but I never heard a price above £260. I feel completely scammed. The representative said, "I don't set the prices," but actually, they do. Please pay attention to these reviews! I wish I had checked beforehand.
As all reviews indicate - COMPLETE SCAMMERS! My partner locked himself out. Initially quoted £45, but they claimed they couldn't access the door, leading to a £180 plus VAT charge to drill the lock. After the work, the invoice was £642! Being alone in such a situation makes it hard to contest. PLEASE AVOID AT ALL COSTS!
As all reviews indicate - COMPLETE SCAMMERS! My partner locked himself out. Initially quoted £45, but they claimed they couldn't access the door, leading to a £180 plus VAT charge to drill the lock. After the work, the invoice was £642! Being alone in such a situation makes it hard to contest. PLEASE AVOID AT ALL COSTS!
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