Absolute scam! Firstly I called them, I was told it would be 30 minutes - they turned up 1 hour later. The guy was rude straight away, I was told £45 call out fee. Then he said £230 to drill the lock. He was very impatient while we decided what to do. He then said if he leaves now the call out fee is £89 - what a joke. Just making up numbers and adding extra money for no reason. We decided to go ahead as we were desperate to get inside and we had already waited an hour. He drilled - very badly the lock but managed to do it. He then said the fee was £276 as it VAT on top of- TOTAL SCAM. He was rude and unpleasant also. DO NOT USE THEM.
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