I had a monthly paid account in September, and the system was decent, though not perfect. After being away until late November, I signed up for an annual pro membership costing around £700. On my first attempt to use the system, it failed completely. I submitted a ticket and received a response indicating a known issue. A few days later, I tried again, but what had been an acceptable product has deteriorated significantly. It now consumes credits much faster, the quality of generations is poor, and it disregards style parameters for characters. Everything feels inconsistent, making the product nearly unusable. I raised a ticket but received no reply, just an email asking for feedback on their response. I messaged them on social media, but still no reply. I feel incredibly disappointed by this company now. I’ve spent a lot and am locked in for a year, but the product just doesn’t function properly anymore. I hope someone from the support team can respond to me.
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