Review Time
Scam site. Deposited and resulted in additional bonus ££. Chasing withdrawal of £150 for a couple of weeks and have just received the below response. ‘Hello, I hope this email reaches you well. We are sending you this email in regards to your withdrawal request. Sadly your withdrawal has been rejected and your winnings have been confiscated. We are terribly sorry for this. The reasoning behind the confiscation of your winnings is that you’ve breached our terms of service in regards to point “7.6. Gaming with active bonuses is restricted in the next slots”. You've played the game "Wanted Dead or A Wild, 9 Pots of Gold, The Dog House Megaways, Temple Tumble Megaways,Buffalo King Megaways, Sweet Bonanza, Big Bass Bonanza, Rainbow Riches, Book of Dead, Cash Connection Sizzling Hot " with bonus balance. You have surpassed this one or more times whilst wagering your bonus. You have also breached our terms of service in regards to point “7.16. The maximum allowed bet for wagering the bonus is 2 EUR. Placing a bet higher than 2 EUR while having an active bonus will be considered a violation of bonus terms and will result in the forfeiture of any winnings associated with such bets. We are terribly sorry for any inconvenience this may cause you. Please note that your initial deposit amount has been re-added to your casino account. Thanks for your patience and for understanding’I have never wagered 2 EUR or the GBO equivalent. At no point did it ever suggest/block me playing games with cash/bonus money, Infact there is no option to play with either. Gets better that the game I managed to get a big win for my profit isn’t even listed - all this I even wagered the amount required to be able to withdraw. Also spells out ‘rules’ on the website there are no such things with access. Looks like I’ve been done hook and sinker. Something needs to be done here. To top it off the £150 has been taken and I was left with my original£20 deposit.
I am disgusted. Lucki Casino stole £2,600 from my account — and it’s clear I’ve been dealing with a criminal organization hiding behind fake licenses, fake addresses, and fake customer service.Here’s exactly what happened:I deposited and won. My account balance reached £2,600. The moment I tried to withdraw, they demanded verification documents which I sent.Then they went silent.They delayed, stalled, and finally restricted my account completely, locking me out with no explanation and no refund.Support stopped replying. Live chat became useless and just said “email support,” which NEVER respondsThis is theft, plain and simple.And here's the real kicker:🔴 They are NOT licensed. They claim to operate under Curaçao license #365/JAZ, which was officially revoked in 2024. That license is DEAD. Anyone still displaying it is running illegally.🔴 The company behind this scam is Non Videri B.V., based in Curaçao a known front for shady online gambling networks operating multiple scam casinos.🔴 They have multiple fake profiles right here on Trustpilot to bury real reviews. This is a known tactic by fraudulent companies to manipulate ratings and deceive new victims.🚨 A Message to Trustpilot:Why are you allowing the same casino to operate under multiple review profiles? This site is clearly operating under a fake license and has multiple review pages that’s a basic violation of platform integrity. Your lack of verification helps scams like this thrive. This is a huge disappointment and makes this platform part of the problem.📣 Final Warning:Do not deposit a penny. You will NOT get your money back. This is not just “bad service” this is a coordinated scam. I’ve already launched a chargeback with my bank and filed a formal complaint with the Curaçao Gaming Control Board.This casino needs to be shut down.
This casino have no license for UK players and still they let you open the account and make deposit to your account, than if you win anything they just have their excuse as they can’t pay you as you are in the UK and close down your account immediately but before that they let you to pay your deposit even if you do 100 times they not gonna to let you know that, so basically they SCAMMING people, what a shameful website and those reviews probably are Fake as well as the casino.They should not be in Trustpilot website for sure as they get credit from that and scamming people using this platform.
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Welcome to Lucki, your go-to destination for all the gaming excitement you’ve been waiting for. We created Lucki for players who want a fun, easy-to-use platform with a big variety of games and an experience that just makes sense. Whether you’re into slots, live casino action or checking out something new, Lucki has you covered.
At Lucki you’ll discover thousands of games from top providers, including immersive video slots, live dealer tables and fast-paced classic casino picks. Signing up is quick, deposits go through securely and you can play on your desktop or mobile device with ease. We make sure nothing stands in your way of starting the fun.
Trust and clarity matter a lot to us. Lucki offers safe payment methods, transparent terms and friendly support ready to help whenever you need it. We also support responsible gaming and give you tools to help you stay in control of your play and keep things enjoyable.
What truly makes Lucki stand out is how smooth and rewarding it feels. The site design is modern and intuitive, so you spend your time playing instead of navigating menus. You’ll find generous welcome offers, ongoing promotions and a reward structure built to keep things interesting for returning players.
Lucki isn’t just another casino site. It’s a place where entertainment meets fairness and you’re invited to explore, play and win with confidence. Join Lucki today, claim your welcome bonus and start your gaming journey the way you like it.See more
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