Review Time
Initially they cancelled my withdrawal on the 10th which was a win from no deposit bonus, they needed further verification it was me presumably for KYC purposes, although not sure how I would be laundering money if I never deposited. Anyway they didn’t approve it again for 4 days following that so the 14th which of course is the date they say I’ve been waiting from even though they cancelled it for an idiotic reason. Anyway here we are on the 24th 10 days later and they’ve somehow lost my money, supposedly it’s with the mysterious payment provider but I know it’s not in my account. They already took a discount off my win, they made me wait the full time period and now they’ve lost the money apparently. Don’t play here. They are horrible
So far the best online site I’ve ever played at, the RTP is great the games are great waiting to see how long withdrawals process and how difficult it is but so far it’s my favourite site and I give it 5 stars I highly recommend and will update after withdrawals
I signed up and tried to access the 1st deposit bonus by pressing the deposit button putting in the payment details and deposited the money. After I started playing I noticed the bonus hadn't been added. I contacted support for help and didn't really get any and of course it was my fault for not waiting for the bonus to appear. Instead I could have 30 free spins or $5 a loyalty bonus. I decided to delete the game but can't get back in to delete my account or do anything in there. Not sure if it's a glitche or the site playing up. Anyway, I am an avid player and like to join new casinos and see what they have to offer. Not happy with the response of the support chat as she asked me to screenshot info about their 1st deposit bonus??? That in itself tells me she doesn't know what they are offering and it's the customers job to show and tell...
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