Unfortunately, their promotions are misleading, and customer service is nearly nonexistent, aligning with many other reviews. They don't respond to customer emails but manage to send frequent promotional messages with incorrect discounts. This is not what one would expect from a small, growing business. I will be opting for my local embroidery shop instead, which offers much better customer service and lower prices.
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Custom Pet Embroidery Brand dedicated to creating wearable works of art for you to treasure
