The website is quite misleading. I placed three orders for seven items before December 8, and none arrived in the promised 7-10 days. They didn't ship via USPS as expected; instead, they used DHL with USPS delivery, and tracking info was only available upon delivery. Additionally, the items did not originate from Wisconsin as stated but were shipped from Whittier, CA. One of the shirts I received had smeared ink right in the middle, which is impossible to hide and cannot be replaced in time for the holiday. Although I got emails offering discounts for future orders, they weren't for the items I selected, just random suggestions. Customer service is unreachable outside of email. The company could easily update their website and advertising to prevent this confusion for future customers. Despite the cute items, the frustration outweighs the charm when the service doesn't align with the claims.
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