Review Time
I ordered several Christmas-themed sweatshirts on December 6. The company shipped them via USPS, and as of December 24, I still haven't received my order. Both USPS and the support team assured me I would have them by now, but the estimated delivery date kept changing, initially set for December 18. While I appreciate the efforts of USPS workers, the service is known for being unreliable during the holidays, which is common knowledge. I advise against ordering from this company if you need items by a specific date, even if it's within a month. Not only does it take a long time for the company to ship the order, but when they do, it's with a shipping service that has a poor track record. I plan to return all the items unless a miracle happens and they arrive today, just in time for the Christmas Eve gathering where I intended to distribute them. Now I’ll have to settle for last-minute, uninspired gift cards for everyone. Thank you for lacking the foresight to ensure timely delivery for your customers.
The website is quite misleading. I placed three orders for seven items before December 8, and none arrived in the promised 7-10 days. They didn't ship via USPS as expected; instead, they used DHL with USPS delivery, and tracking info was only available upon delivery. Additionally, the items did not originate from Wisconsin as stated but were shipped from Whittier, CA. One of the shirts I received had smeared ink right in the middle, which is impossible to hide and cannot be replaced in time for the holiday. Although I got emails offering discounts for future orders, they weren't for the items I selected, just random suggestions. Customer service is unreachable outside of email. The company could easily update their website and advertising to prevent this confusion for future customers. Despite the cute items, the frustration outweighs the charm when the service doesn't align with the claims.
I ordered several Christmas-themed sweatshirts on December 6. The company shipped them via USPS, and as of December 24, I still haven't received my order. Both USPS and the support team assured me it would arrive by now, but the estimated delivery kept changing, initially set for December 18. While I appreciate USPS workers, the service is notoriously unreliable during the holidays, which everyone knows. I strongly advise against ordering from this company if you need something by a specific date, even within a month. The shipping takes a long time, and they use a service with a poor reputation. I plan to return all items unless a miracle occurs and they arrive today, just in time for the Christmas Eve gathering. Now I have to resort to last-minute, uninspired gift cards for everyone. Thank you for not ensuring timely delivery for your customers.
The styles are cute, clever, and comfortable. I appreciate the size inclusivity, especially with offerings up to 4X and 5X. I've ordered from them twice, and when there was a minor shipping error, customer service resolved it within hours, which was impressive!
I received the wrong color sweatshirt, and the company was incredibly sweet and resolved my issue immediately. No waiting around or unnecessary questions—just top-notch customer service. The clothing is adorable and humorous; I will definitely order again!
I bought two shirts and a sweatshirt for my wife's birthday, and she absolutely loved them. The quality is great, and since she's quite particular, her approval says a lot. They didn't offer rush shipping, but when I reached out, they upgraded it for me, which was very generous. I highly recommend this brand.
I was excited about ordering some shirts for Halloween and wanted them in time. The size chart looked good, but it’s hard to judge how a size will fit on different body types. I reached out to the company to discuss sizing, and they were very responsive and helpful. I decided to order two in a larger size and one in the next size down. They even offered an exchange for one item if necessary, which was very accommodating. They were transparent about the return shipping costs, so I knew what to expect. I highly recommend this shop to anyone. The shirts are cute, comfortable, and stylish.
After posting this review, the company responded promptly with a t-shirt in the correct size. They allowed me to keep the smaller tee, which I gave to a friend. Thanks to the platform for facilitating this. My original review highlighted an issue where I ordered a 2XL for the Fourth of July but received a small. I struggled to contact them for a replacement or refund.
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