lufthansa.com

1.2
1.2 Based on 1.5K reviews

...

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Gwyneth Carter
Frustrating Experience with Delays

We had a brief flight planned from Amsterdam to Munich — only 1 hour — but found ourselves waiting for over 4 hours trapped on the plane at the gate at the airport. Initially, there was a 2-hour delay before boarding, followed by another 2+ hours on the plane due to a lack of de-icing resources. We noticed other planes departing on schedule, leading us to believe the service was not prioritizing our flight.

1
Date of experience: Jan 04, 2026

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