Disgraceful airline. Unfortunately had to fly with them twice, with a stopover in Frankfurt. First flight, they provided nothing to eat, not even to purchase. When I enquired about this I was told rudefully, "It's a short flight, so we don't serve food." When I correctly pointed out, that other customers received food, I was told once again rudefully, "that's for members only." The flight was at breakfast time, so had to go hungry until I got to Frankfurt Airport. Then I had a connecting flight at lunchtime. Same scenario, no food, told "short flight no meal service" and "meals are for members only." Then for an encore, they lost my luggage. Even before they lost my luggage, I vowed never to fly with them again, the lost luggage just sealed their fate.
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