lufthansa.com

1.2
1.2 Based on 1.5K reviews

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C K
Worst than a budget airline. Incredible incompetent and clueless customer service. Significantly let

Worst than a budget airline. Incredible incompetent and clueless customer service. Significantly let down. Use Lufthansa if you want a disrupted and frustrating holiday. Waste of money and time. Flight was cancelled and no follow up, compensation or refund whatsoever.

1
Date of experience: Feb 28, 2026

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