lufthansa.com

1.2
1.2 Based on 1.5K reviews

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Bobo Zhao
I flew with them on 28/02/2026 @ 10.05 Frankfurt to Dublin. When prepare to land, I had my iPad on m

I flew with them on 28/02/2026 @ 10.05 Frankfurt to Dublin. When prepare to land, I had my iPad on my lap, this male air attendant came past by me and asked me to put it in my bag. My instant was to leave it in the front seat pocket cuz it was easier. Then in a sudden he shouted at me “ that’s not ur bag!!” I got shocked cuz I’ve done it before and had no problem with other airline and never been shouted by an air attendant with other airline neither. So I bent down to get my bag of cuz I didn’t look happy. Then this attendant started to shout at me again saying” you shouldn’t talk to me like that blah blah blah..” god sake I wasn’t even talking to him… i told him I wasn’t talking to him at all he then walked away. When leaving the plane he was at the door, so I went to him try to get his name. He then smiled and told me he left a note about me. It is all just ridiculous, if they check the camera, I did what he asked me to do and wasn’t talking to him at all. It was all just him there putting on a show. And apparently I asked the other staff and saying that he was the one in charge, what a joke. It’s really worrying me now cuz I have two other round trips booked with them, I really don’t wanna fly with Lufthansa ever in my life. You will get in trouble just cuz u didn’t look happy…well it could also probably because I was an Asian woman with two kids, and he was a talk Caucasian male??…racism and discrimination could also be the reason I wonder…

1
Date of experience: Mar 02, 2026

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