I booked a Lufthansa flight from Luxembourg to Geneva connecting through Frankfurt. The Luxembourg flight arrived in Frankfurt late and then the bus to the terminal took 15 mins. Everyone on the bus was tense as a lot of people travelling from Lux to Frankfurt do so to pick up connecting flight (options from Lux direct are limited). As soon as we got to the terminal everyone started legging it to get to their respective gates. I honestly could not have run faster through the terminals to get to my gate. The gate was due to close at 8.45 and boy did they stick to that. I got there at 8.47 and the gate was closed. I wasn’t the only one who missed the flight. It seems crazy that they didn’t wait, knowing that there are passengers who have just landed and are making their way to the gate as quickly as possible
Claim your business profile now and gain access to all features and respond to customer reviews.
Deutsche Lufthansa AG, commonly known as Lufthansa, is the flag carrier and largest German airline which, when combined with its subsidiaries, is also the largest airline in Europe in terms of passengers carried.