I received a message about being unable to accept luggage in Barcelona. This happened on Sunday, 28th September 2025. They apologized and said no charges would be made. However, they did not issue the promised refund. The dispute took six weeks with the credit card company. This service is unreliable. A charge was made without an automatic refund, and a dispute with evidence was necessary. It’s a waste of time; consider other options.
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Drop your luggage at a local shop and pick it up when convenient. Let LuggageHero turn your travel days into holidays and stop planning your trips on the terms of your luggage. Feel free to explore the city.
