I ordered 2 luggage bags with rollers. I gave 1 to my mother & I kept one. This is not real LEATHER at all.But I got ready to use mine & noticed that one of the snaps were not attached well to the luggage so I took a picture of it & emailed the company. I used the bag & surely the snap broke I finally received a response from the company that stated they would only refund me 15% of my total or send me another bag. I had no other choice but to get the bag. The turn around refund is 55 days & I was in that time frame. I was surprised that they were only giving me 15% back. I will never order another luggage online. This bag is not the price they are asking for at all BYERS BEWARE!!! Do not Buy!!!
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