luhxe.com

3.5
3.5 Based on 160 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.5

/
5

160 Reviews

5 Star
52%
4 Star
10%
3 Star
3%
2 Star
1%
1 Star
35%

All Reviews

Filter Reviews

Review Time

Faye Jones
Terrible service. Snaps broke on first trip. They advertise a 100 day return guarantee but I can’t g

Terrible service. Snaps broke on first trip. They advertise a 100 day return guarantee but I can’t get any response. Do not buy!

1
Date of experience: Mar 04, 2026
Sandra Smith
My 28-year-old daughter usually rolls her eyes at my purchases but when she saw this bag she said "M

My 28-year-old daughter usually rolls her eyes at my purchases but when she saw this bag she said "Mom, that's actually really cool." Coming from her that's basically a Nobel Prize! She even asked if she could borrow it for her work trip. First time she's ever wanted to use something of mine. Feels good to finally buy something she thinks is smart instead of "so mom."

5
Date of experience: Mar 03, 2026
Mary Conley
I’m so happy with my Luhxe bag ! Beautifully designed well constructed with quality materials .! On

I’m so happy with my Luhxe bag ! Beautifully designed well constructed with quality materials .!
Only wish the 4 wheel trolley was available at the time of my purchase. Highly recommend !!!

5
Date of experience: Mar 03, 2026
Kelly
Package was delayed 2 weeks and I was frustrated because my coworkers had all recommended this bag.

Package was delayed 2 weeks and I was frustrated because my coworkers had all recommended this bag. But customer service was amazing - they expedited a replacement AND gave me a travel organizer set free. The bag is exactly what my coworkers said it would be. Now I understand why our whole office seems to have switched to these!

5
Date of experience: Mar 02, 2026
Lynne
I cancelled my order within 30 minutes of placing it. I emailed, phoned, texted multiple times as r

I cancelled my order within 30 minutes of placing it. I emailed, phoned, texted multiple times as recommended. I did not receive a reply until 2 days later asking me why I wanted to cancel. Sent yet another email and phoned, and another 2 days to reply and was told it was already mailed. They sent it anyways. I emailed for a return label after receiving it in a box partially opened and mangled. they replied 2 days later that they Do not provide a return label and it is up to me to return. AND GUESS WHAT?? IT SHIPS TO CHINA!!!! YES, CHINA!! YOU KNOW HOW MUCH THAT WOULD COST TO SEND IT BACK????
BOTTOM LINE: DO NOT ORDER FROM THIS COMPANY!!! IT'S A SCAM!!!

1
Date of experience: Feb 24, 2026
beth greenberg
I am a horrible packer. While I haven't use either of the 2 bags I ordered, I know this will be the

I am a horrible packer. While I haven't use either of the 2 bags I ordered, I know this will be the answer. Nobody ever showed me how to pack, I feel confident these bags will be my savior .
beth

5
Date of experience: Feb 23, 2026
Leslie Dalton
I bought 2 of these. One for me and one for my daughter for when she and her husband and daughter go

I bought 2 of these. One for me and one for my daughter for when she and her husband and daughter go on their trips to the mountains and have to fill the back of their car with separate suitcases. This has the capacity for all 3 of them for a 4 day weekend trip on one bag. Very cool!

5
Date of experience: Feb 20, 2026
Christy Shade-Verstreate
BUYER BEWARE!!!! I ordered 3 of these bags, when I opened and packed the black bag I could not zip t

BUYER BEWARE!!!!
I ordered 3 of these bags, when I opened and packed the black bag I could not zip the zipper because the teeth were crooked and bent and the zipper wouldn't go up. The second bag as soon as I zipped it it split and wouldn't go back together. I contacted them immediately and th3y offered a 15 percent refund and when I said it was unacceptable they then ignored me. Looks like I will have to contact my bank and hope they will refund my payment. I do not recommend this bag at all not for the price they're asking!

1
Date of experience: Feb 10, 2026
Charlean Weber
I go on vacation every year for 2 family reunions in Virginia and I live in Iowa… my parents are no

I go on vacation every year for 2 family reunions in Virginia and I live in Iowa… my parents are no longer with us so my sister and I travel every year and so I purchased 2 sets of the Luhxe bags one for each of us! The best purchase I’ve ever made! Love Love Love the Travel Bags and I continue to purchase items ! Thank you Charlean Weber

5
Date of experience: Feb 08, 2026
Terryann
Everything went easy, I saw a story on Facebook about this bag. Pretty convincing! I checked your ad

Everything went easy, I saw a story on Facebook about this bag. Pretty convincing! I checked your ad, I liked what I saw, and it was on sale. So I ordered it, then of course, before I checked out, you offered another one at an even lower price!🤦🏻‍♀️ So of course I just had to get another in black. Like I actually needed another one! NOT! BUT Now I have 2 for just one person! But I love them. Then I ordered the travel make-up bag.🤦🏻‍♀️ LOL I DON'T NEED ANYTHING ELSE! LOL Now I just need to go somewhere!

5
Date of experience: Feb 05, 2026

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More