Exercise caution! I ordered personalized pajamas through a retailer in September for Christmas. They were on discount, so I thought it was a good deal. Shortly after, I received a call from a representative explaining they were out of stock and asked if I could wait for the next batch. I agreed and confirmed my order details. Unfortunately, I have not heard or received anything since. I've contacted both the retailer and the service multiple times without success. It's very frustrating without a contact number, having to wait for email responses! Improvement is needed!
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