lulabay.co.uk

3.3
3.3 Based on 61 reviews

Shop our extensive range of personalised products for men, ladies, kids and baby! Unique personalised items for the perfect gift for you, friends and the whole family!...

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Antonia Harris
Wouldn't even give it one star!

I wouldn't even give it one star! I ordered 10 pairs of personalized pajamas for Christmas Eve back in August to avoid size issues. I received 9 pairs and was told one size was out of stock and would arrive in September, so I agreed to wait until October. By October, I still had no pajamas, so I emailed for an update. I received various excuses, including that the boss was driving to London to collect the delivery. Each week I was promised they would arrive the following week! Still no pajamas, and my emails are now being ignored. I've requested to return the rest of the order and asked for a refund, but once again, I'm being ignored. I will never buy from this service again and would not recommend it to anyone. This experience has been nothing but stressful. I will be contacting trading standards.

1
Date of experience: Dec 09, 2025

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Business Details

  • Shop our extensive range of personalised products for men, ladies, kids and baby! Unique personalised items for the perfect gift for you, friends and the whole family!

  • language https://lulabay.co.uk

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