When I received the extensions, I was THRILLED with them. I did the color match (which I highly recommend) and they matched my hair perfectly; none of my friends could tell the difference. They stay securely in place. However, one of the clips had a hole in the lace, making it loose (the only issue I encountered). I reached out to customer service, and they were incredibly pleasant and responsive, ensuring my satisfaction and dispatching a replacement. I can't recommend these extensions enough; they are beautiful, don’t tangle, and can also be styled with heat.
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