TERRIBLE customer service + quality. I ordered the $2k Oval Blume Dining Table. Within weeks, white marks started appearing all over the surface of the table. I tried to ignore them at first but fast forward a few months later and the white marks got so bad that I could no longer ignore. I reached out to customer service to ask about my options (my preference was a replacement as I liked the look of the table). Customer Service responded offering a meager 10% store credit. They referenced an outrageous and insulting 48-hour damage policy window. I went back and forth with them and they proved to be hard to work with and not understanding at all. While I might like the look of certain products that Lulu and Georgia sells, I will never buy from them again due to the terrible customer service and them not standing behind the quality of their expensive products.
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