I wish I saw these ratings before purchasing an entire bedroom set with a king size bed, night stands, mirror, rug and a side table. Out of all of these items, I only liked the mirror. Knowing that the bed color can vary because it's velvet, I still opted for this knowing velvet coloring can appear different - so long as it was within the color family (btw, it wasn't at all). What we got was a DAMAGED bed with the velvet looking aged and very dirty only in the upper right section, it appears that section had exposure from improper storage. Even the delivery guys noticed it looked odd. CS tried to help and provide tips but to steam + brush a $3K bed to still be left with something that looks a 20 yr old item we got from a vintage store is ridiculous. DO NOT buy anything non-returnable, even when it is damaged, they don't take responsibility and claim its totally intended. Overall, this will be my first and last purchase as everything looked cheap for what you spend. The shipping is extremely expensive and not all of my items were shipped white glove service despite believing it was, other furniture stores are a fraction of the price.
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