Have purchased multiple rugs over the yearsPurchased oasis rug in January which constantly shed for over 6 mths Had contacted customer service : slow responses and ended up missing window to return and buying a Zehra rug to replace that came with stain hole and shorted by a couple of inches then advertised alerted customer service still in process no effort to expedite Horrible courier serviceHuge hassle as have California bed that dismantled to accommodate the defective rug now awaiting replacement
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