luluandgeorgia.com

2.3
2.3 Based on 315 reviews

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LuKevin73
Terrible Service

Things look great on their website. But service plainly sucks. I am so frustrated with Lulu and Georgia’s service. This is the second bed I am ordering and again there are major issues. With the first bed there were piece missing that did not allow me to assemble it. This time around I got only the headboard! There is no frame, no slats, nothing! My house is in complete disarray because I can’t put a bedroom together until the bed comes, my daughter has no bed to sleep in…. So infuriating. It is not like their merch is discounted so I can make an argument that you get what you pay for. They charge you a pretty penny but don’t delver. To top it off there is no number for customer service only an email. And there is no timely response. I am calling my credit card to cancel the transaction and get a refund and am never ever ordering from them anything again. Do not buy from them.

1
Date of experience: May 20, 2024

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