We ordered the Yucca sofa with Lulu & Georgia on 10/08 and had an advertised delivery window of 6-8 weeks. We were looking forward to host some holiday celebrations at our house with the new sofa. However, the delivery date got pushed out further and further. We couldn’t host any celebrations and whenever we were given a new date, the delivery date got pushed out again on the days the sofa was supposed to be shipped. Very frustrating experience. The chat was not reachable a couple of times and email responses often took 2 days or longer. We are in week 15 now and still no trace of the sofa. We decided to cancel the order today and order another sofa somewhere else. Another unusual and unpleasant store practice is that the purchase price gets charged full at the moment of purchase and not when the sofa is shipped (as is common with many other stores). Therefore, the money is gone fast, but the merchandise doesn’t come on time. I would not recommend the store.
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