luluandgeorgia.com

2.3
2.3 Based on 315 reviews

...

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Nothing more than crappy Chinese furniture

I’ve had a pretty rough experience with Lulu & Georgia. I spent nearly 10k on lighting and furniture to furnish a master bedroom. What started assomewhat positive experience and since flipped 180. It started with a dresser that came with misaligned drawers. They provided resolution that I accepted. Then a damaged lighting fixture, for which I accepted a price adjustment (making it final sale) before realizing that it was completely crooked on installation. Then multiple bed deliveries with the same defect. Customer service has since been giving me the run around without resolution. I had a custom fabric order on a bench that took nearly three months to make and it came with PLASTIC legs, not the wood carved legs that the description promised. On top of that, it looks like it was sewed by someone blindfolded. The quality is totally crap for the high price paid. I’m so incredibly disappointed that not one item has arrived in good condition, especially with how expensive this place is.

1
Date of experience: Oct 27, 2025

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