luluandgeorgia.com

2.3
2.3 Based on 315 reviews

...

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Ordered two pillows, only ever got one

I ordered two throw pillows. I paid $21.95 to have them shipped - and that's not even "priority". I got one pillow promptly, but I was strung along on the other one for almost a month before I finally asked them to cancel the order. The pillow was still showing up as available/in stock on their website, yet they told me when I contacted them that they could not get it from their supplier. After I cancelled the order I had to ask them to also refund some of the shipping as shipping is a sliding scale based on the amount you purchase and it wasn't fair for me to have paid based on the full amount of both pillows. I don't think I will bother doing business with them again as I think you should be able to trust that your order will ship more or less when the website says it will ship at the time you order it.

2
Date of experience: Jul 05, 2024

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