Avoid ordering from this company! They are not based in the UK. Their product is completely subpar and not worth the price. Normally, we would check reviews, but since this was a gift and their website seemed reputable, we decided to place an order. First issue, it took ages to arrive (from China). Second, the box only had a picture of the product with no other information. Third, there was no UK plug, just a two-pin plug and a cheap charging cable. The user manual was poorly assembled and useless. The tablet itself was made of cheap plastic and seemed ready to fall apart. Initially, it was all in Chinese, and when we finally set it to English, we faced numerous problems connecting to Google and other apps. Our security software flagged several issues. After reaching out to the support team, they offered a meager refund, but only under the condition that we confirmed the product was functional. After many emails, they increased their offer slightly, but we still felt scammed. They mentioned we could return the product, but we'd have to cover customs fees and local taxes, which could end up being quite expensive. Overall, we felt completely deceived. Please, avoid this company.
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