I can only echo what others have mentioned. The tablet was completely ineffective for use in the UK as it came formatted in Chinese. Even after switching the language to English, we were unable to download or access any apps or Google services. I bought it under the impression that it was from a UK-based company, but I later discovered that this company has poor reviews. I returned it to the address provided on the label, but they are refusing to issue a refund, claiming it would be expensive to send it back to China! I did not buy from China. There are businesses that appear to be based in London but are, in fact, not. Exercise caution and ensure you are truly dealing with a UK company rather than a Chinese one.
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