Everything went wrong. I made the order of 3 vases after chatting with them online to confirm delivery dates. Goods arrived after a month. I chatted with them again and asked to cancel the order since I would not have been home at the time of arrival and goods were too late, but they said this was not possible. I tracked the goods coming from CHINA (no mention of origin on the website). When goods arrived I was on a business trip, I returned and opened one of the packages and was dismayed to see the quality was shocking the vases are horrible. I immediately emailed to ask for a refund (The packages are still sitting intact in my office) and they said it was too late... So I am stuck with very expensive vases of awful quality and no refund. DO NOT USE THEM. UPDATE further to their reply: I requested for the order to be cancelled before it even arrived, since it arrived after over 1 month from the order and it was NOT within their given time. I knew from the outset that I would not be present at the time of the arrival of the goods for over a month, and, to comply with their time frame, I requested for a refund and cancellation of the order before it even arrived. So their response is standard, and a further indication of their bad faith,
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Boutique en ligne de luminaires pour illuminer votre intérieur. Tous les styles sont sur Lumeers.com, le n°1 des luminaires en ligne en France.
