After transitioning to the new service, we attempted to upgrade our phone systems, which has turned into a prolonged ordeal lasting 8 months. We have been without phone service for 2 months, relying on cell phones instead. The activation process has been chaotic, with no clear guidance from the company. They missed the scheduled activation again, leaving us without working phones in our office. It's been a frustrating experience, and I strongly advise against using this provider.
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