Doorbell wont connect with my phone, patiently tried every fix, several times over several days, asked for help, told to send evidence of problem, sent video showing it would not connect "Device offline" they said that its was all ok, asked how it can be ok when it won't connect. So ok refund me, only if I send it back in perfect condition (no problem only took out the box and tried), but I pay the secure tracked postage to Italy, I pay any taxes that it might incur as we are no longer in the EU and provide a tracking number, which will cost at least half if not all of what I paid for the none working crap doorbell, total scam, stay away from this rubbish company.
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