Getting free delivery on my purchase I didn’t expect it to arrive next day but I was surprised I didn’t get an email with an estimated arrival date. Subsequently I felt the need to know what was happening and contacted customer service via the website form. This when my experience started to improve. I was given local currier details, tracking number and a rough estimate of arrival. At this point my parcel hadn’t arrived in the UK. After further reassurance from customer service I waited patiently… maybe not that patiently .. Shortly after it arrived in the country and the local currier’s tracking site kept me informed of progress until it arrived in the predicted time window today. All’s well and product is working just fine. Thank you
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