I signed up for the trial period but received no information. I reached out to the support team and got no reply. They kept charging me $49.99 monthly, despite no membership option on their site for that amount. When I finally connected with the customer care team, I asked for a refund, but they denied my request. They directed me to their money-back policy, which claimed I should contact them within 24 hours of starting the trial. I reached out within the hour. They are quick to respond, yet they refuse to refund or acknowledge their non-compliance with their own policies!
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Feel insecure about your appearance? Can't find clothes that suit and reflect your personality? Lose comfort wearing stylish items?
LUMI believes that every woman deserves to shine in public feeling comfortable and confident no matter what the occasion may be, from a regular day at the office to a lifetime anniversary.
We believe that your appearance begins with your perception. Every woman is unique in her own way. Every woman has her own appearance that needs to be tailored to suit her. And, there are many reasons why women want to look gorgeous.
With this in mind, our product contains a mix of personalized content and psychology.
Our professional stylists will guide you through every step of your LUMI journey. Together, we will define your personal color palette and body shape to create a style that is uniquely yours. Follow the concept of a capsule wardrobe, in which you combine a small collection of clothes in different ways, to include everything you need. This is where the magic begins.
Each month, our stylists handcraft your personalized outfits and share them with you. The entire process is displayed in the form of sessions, where you schedule a regular consultation at your convenience. You'll feel like a star with LUMI stylists at hand, no doubt about that.
And what about shopping? Our team does that for you too. LUMI stylists offer personalized shopping options based on your preferences: style, location, taste, budget, and much more. We recommend clothes that suit you best, and you decide what you want to order. It’s too good to miss!See more
