I ordered 2 items with a buy one get one offer. It took a long time to receive them, and they ended up sending me 4 of the same item. I reached out to the support team and provided photos of the mistake. After speaking with three representatives in customer service, I was informed that I would need to return the items at my own cost. This is clearly poor customer service. I do not recommend this company and will not be ordering from them again.
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At Luminance Milano, we believe that luxury beauty should be accessible, high-performance, and effortless. Inspired by Milan’s timeless elegance and cutting-edge fashion, we create premium makeup essentials designed to enhance natural beauty while caring for your skin.
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