The event announcement indicated the concert started at 9 pm so we showed up at 8:40. (I have multiple screenshots showing 9 pm) Turns out the concert was 8-9, so it ended at 9. Very confusing and the people that worked the door admitted the website was confusing and we weren’t the only ticket holders to make this mistake. They suggested I contact customer service. I sent an email to the indicated customer service email which bounced. They don’t have a customer service phone number. This is a scam.
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Lumos brings you enchanting concert experiences paying homage to world famous artists. We've partnered with spectacular locations & churches across the UK to deliver a concert experience that is nothing short of magical ✨
