The store manager at the Markville Mall location is very disrespectful and bluntly lied to my face. She does not have any sense of urgency when it comes to a customer having allergies. I have been buying certain products from this location, every staff member has been so kind to me except for the store manager. Even when dealing with customer service, that department is a total joke. The customer service team said they will follow up with the store manager's actions and the manager was supposed to get back to me but no follow-up happened...Lush, you just lost a great customer.
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Lush is a cosmetics retailer headquartered in Poole, Dorset, United Kingdom.
